When shipping off your hard drive to us it is crucial that your hard drive is carefully handled and packed to avoid any additional damage during shipment.

• Use plenty of foam or packing materials to prevent physical damage
• Place or wrap the media inside an anti-static bag or ziplock bag if available
• A box approximately twice the size of the media should be used with plenty of foam, bubble wrap, and or anti-shock material.

Packaging and Shipping Instructions
Step 1 - Remove or have a qualified technician remove the hard drive from your computer.	Step 2 - Place the drive in an anti-static bag or ziplock bag to avoid possible further damage from static electricity.
Step 3 - Package the drive with at least 2-3 inches of packing on all sides. We recommend using foam, bubble wrap, packing peanuts, or newspapers to help avoid shock or shifting during shipping.	Step 4 - Include the Liability Waiver with the shipment.
Please let us know if you have special shipping requirements or if you need additional shipping instructions. You will be notified upon us receiving the drive to confirm its arrival. A JERPAT Web Designs service technician will evaluate the drive and notify you of any findings. Remember our policy is NO DATA RECOVERY.......NO CHARGE!