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Please refer to the email that you received from customer service when you signed up regarding our support documentation. If you have lost this email, please contact Customer Service to receive an additional copy.

Please know that all credit card orders are setup on a monthly or yearly (the option you choose) automatic renewal or automatic recurring. You will receive an email to the email address provided in the order from accounting, each time your credit card is billed. It will include detailed information on what you are billed for, how long, etc. Please keep an eye out for this email each month as it should come to you each month on the day of your purchase. If you ever have questions, feel free to email our Accounting Department.

Please email our Accounting Department regarding upgrading/downgrading your account to another service plan.


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